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Fits & Products.
Ordering & Payment.
- Do I need an account to place an order?
- I am placing an order to a non-EU country, does the price at checkout include customs, duties and/or taxes?
- Can I purchase a gift card online?
- Is the item available in any of your stores?
- How do I know if my order went through?
- How does it work with tax deduction?
- How do I enter my phone number at checkout?
- Why isn't my payment accepted?
- Do you offer free repairs?
- Do you repair all Nudie Jeans no matter where they're bought?
- What's the waiting time for repairs?
- Where can I get my jeans repaired?
- Can I get my Nudie Jeans hemmed for free?
- Can I send in my jeans for repair?
- Do you repair broken zippers?
- Do you repair jeans from other brands?
c/o Nudie Jeans.
Do you offer free returns?
No we don't. We implement our sustainability work in all aspects of our operation including shipping. Data shows that free shipping not only increases orders but also indicates more orders being placed before carefully assessing size guides increasing both outgoing and returned shipments - a consequence that affects our environment. Whether we do right or wrong here we do not know. But we try to minimize environmental impact throughout our operation.
You are, however, welcome to return for free at any of our own operated Repair Shops.