Welcome to our Help Center! Write your question to the right and hopefully your answer will appear.
Or just scroll down to the FAQ.
Fits & Products.
Ordering & Payment.
- I am placing an order to a non-EU country, does the price at checkout include customs, duties and/or taxes?
- Can I purchase a gift card online?
- Is the item available in any of your stores?
- How do I know if my order went through?
- How does it work with tax deduction?
- What is your accessibility?
- What is Nudie Jeans’s policy on confidentiality?
- How do I enter my phone number at checkout?
- Do you offer free repairs?
- Do you repair all Nudie Jeans no matter where they're bought?
- What's the waiting time for repairs?
- Can I get my Nudie Jeans hemmed for free?
- Where can I get my jeans repaired?
- Can I send in my jeans for repair?
- Do you repair jeans from other brands?
- Do you repair broken zippers?
c/o Nudie Jeans.
How do I know if my order went through?
When you place an order at our webshop an order confirmation will be sent to your email address. The order confirmation is also your receipt so please keep it for future reference.
When your order is confirmed and ready to be shipped, you will receive a shipping confirmation with a tracking number.