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Faq.COVID-19 InformationFits & ProductsOrdering & PaymentSale infoShippingSustainabilityDenim Knowledgec/o Nudie JeansRepair serviceReturnsRe-use
Fits & Products.
Ordering & Payment.
- Do I need an account to place an order?
- Where can I find a Nudie Jeans store?
- Can I purchase a gift card online?
- Is the item available in any of your stores?
- Which payment methods are accepted in your stores?
- What are your general terms & conditions?
- I didn't get an order or shipping confirmation?
- What kind of dye do you use? Is the dye certified organic?
- Do you have a sustainability report?
- Where does the cotton you use in your products come from?
- Do you use certified cotton in all your products?
- Where does the leather come from?
- What is organic cotton?
- What is Fairtrade cotton?
- Where do your buttons, rivets, thread and other materials come from?
c/o Nudie Jeans.
- How do I get my Nudie Jeans repaired for free?
- Do you repair all Nudie Jeans no matter where they're bought?
- What does lifetime repair mean?
- Is the repair service free of charge?
- What's the waiting time for repairs?
- Where can I get my jeans repaired?
- Can I get my Nudie Jeans hemmed for free?
- Should I make an appointment to get my jeans repaired?
- What's your trade-in discount?
- Can I send in an old pair of Nudie Jeans to be recycled?
- Can I trade in an old pair of jeans and get 20% discount on a new pair?
- How many jeans have you collected within the Reuse program?
- When did you start your Reuse program?
- What happens to my old jeans that are handed in to the Repair Shops?
How should I wash my jeans?
Firstly, we recommend washing as seldom as possible due to two reasons:
A. The less we as consumers wash the less water and energy is used – thus environmental impact is decreased.
B. If wearing Dry Denim it's a good thumb rule to wear them daily for about 6 months before the first wash to ensure the jeans then get enough wear to develop a nice worn-in look.
So our recommendation below is mostly valid for dry Denim Jeans, as pre-washed jeans are not affected by washing to the same extent.
Wear and use your dry jeans as much as possible. We recommend at least 6 months of daily wear so that you develop a unique worn-in look.
If you choose to wash earlier than the 6 months then make sure to wash it on a very gentle cycle. What you want is to lower the mechanical movement to avoid any bad wash effects. This can be done by setting the spin to low on a regular cycle, or choosing a cycle such as "hand wash" or "gentle", options most domestic washing machines have.
Turn your jeans inside-out, soak them in water and put them in your washing machine.
Use moderately gentle detergent for colored clothes - detergents with bleaching agents are not to be used. Also, refrain from using a fabric softener when washing stretch jeans as this degrades the elastane.
Use a regular wash cycle at 40°C.
When the washing cycle is done directly remove the jeans and stretch the inseam and waistband to minimize shrinking.
Even out any creases on the jeans and let them hang dry - do not tumble dry your jeans.
In order to further minimize the amount of shrinkage, it's recommended to stretch the jeans thoroughly, both in the waistband and inseam, several times during the drying process. So you can preferably stretch them once directly after the wash, once when they're damp and once when they're almost dry.
Good luck with the washing!