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Faq.
Fits & Products.
Ordering & Payment.
- What is Nudie Jeans’s policy on confidentiality?
- Is the item available in any of your stores?
- Can I purchase a gift card online?
- Do I need an account to place an order?
- How does it work with tax deduction?
- Why isn't my payment accepted?
- How do I enter my phone number at checkout?
- I am placing an order to a non-EU country, does the price at checkout include customs, duties and/or taxes?
Shipping.
Returns.
Repair service.
- Do you offer free repairs?
- Do you repair all Nudie Jeans no matter where they're bought?
- What's the waiting time for repairs?
- Can I get my Nudie Jeans hemmed for free?
- Where can I get my jeans repaired?
- Can I send in my jeans for repair?
- Do you repair jeans from other brands?
- Do you repair broken zippers?
Re-use.
c/o Nudie Jeans.
Denim knowledge.
COVID-19 Information.
Contact us.
Will COVID-19 affect my order or return?
Shopping from Nudie Jeans is as easy as always, and we will keep you updated regarding any restrictions here. We are monitoring the situation closely and are taking precautions in line with advice from World Health Organization and local authorities.
Delivery
You can order just like normal, COVID-19 currently have no effect on deliveries to your country. You can read more about delivery here. Please note that there however can be longer transit times to all areas at the moment though due to increased border checks and longer customs handling times.
Returns
You can return like normal, COVID-19 currently have no effect on return shipments from your country. You can read more about returns here.