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Faq.
Fits & Products.
Ordering & Payment.
- How do I know if my order went through?
- What payment methods do you accept?
- Do I need an account to place an order?
- I can't place an order?
- I placed a successful order, why haven't I received a confirmation email?
- How do I enter my phone number at checkout?
- What is Nudie Jeans’s policy on confidentiality?
- Can I purchase a gift card online?
Shipping.
Returns.
Repair service.
- Do you offer free repairs?
- Do you repair all Nudie Jeans no matter where they're bought?
- What's the waiting time for repairs?
- Where can I get my jeans repaired?
- Can I get my Nudie Jeans hemmed for free?
- Can I send in my jeans for repair?
- Do you repair broken zippers?
- Do you repair jeans from other brands?
Re-use.
c/o Nudie Jeans.
Denim Knowledge.
COVID-19 Information.
Will COVID-19 affect my order or return?
Shopping from Nudie Jeans is as easy as always, and we will keep you updated regarding any restrictions here. We are monitoring the situation closely and are taking precautions in line with advice from World Health Organization and local authorities.
Delivery
You can order just like normal, COVID-19 currently have no effect on deliveries to your country. You can read more about delivery here. Please note that there however can be longer transit times to all areas at the moment though due to increased border checks and longer customs handling times.
Returns
You can return like normal, COVID-19 currently have no effect on return shipments from your country. You can read more about returns here.