Please note that it may take longer to dispatch your order during the Sale and public holidays.

The tracking number for your delivery may not be traceable immediately. It may take up to 24 hours before your order is visible online.

We are working as fast as we can but we are handling a lot of orders and questions during the sale and it might take us an extra day to get back to you.

Please note that Customer service is closed 22nd of December to 26th of December and 29th of December to 2nd of January due to the public holidays.

Customer service
Do you have any questions? Don't hesitate to contact us at:

+46 010 15 15 800 (Sweden) or - our ambition is to answer you within 24 hours during business days

We are available between 0900-1200 & 1300-1600, Monday to Friday CET during business days.