Safe shopping at Nudie Jeans
Shopping from nudiejeans.com is as easy as usual. Together with our shipping partners, we take every step to ensure that all appropriate health and hygiene standards are followed.
For more info, visit our Help Center
Shipping cost & delivery time
Shipping to Europe
UPS Standard 10 EUR
Free shipping on orders over 54 EUR
Expected time of delivery 2-3 business days. Please note delivery might take longer during periods of sales and public holidays.
Where is my order?
When your order has left our warehouse you will receive a shipping confirmation with a tracking number so you can trace your order whilst it is in transit.
Do you ship to Post Office boxes and FPO addresses?
No, we do not.
How do I pay for my order?
We accept all major credit cards; Visa, Mastercard, American Express, Maestro, Discovery as well as PayPal. For some countries is Klarna also accepted. You will see all available payment options for your country at checkout.
Why isn't my payment accepted?
Nudie Jeans reserves the right to check the validity of the credit or debit card, its credit status in relation to the order value and whether the address data that you have provided correlates with the address data of the credit or debit card. Nudie Jeans may refuse orders depending on the result of these controls.
It is advisable to make sure that you have sufficient funds on your credit or debit card before you place your order. Credit card companies may block foreign online purchases for security reasons why you need to contact your credit card company and ask them to remove such blocks if applicable.
What countries are you shipping to?
Below are the countries we are currently shipping to:
Aland Islands · Argentina · Australia · Austria · Belgium · Brazil · Bulgaria · Canada · Chile · China · Croatia · Cyprus · Czech Republic · Denmark · Estonia · Finland · France · Germany · Greece · Guernsey · Hong Kong · Hungary · Indonesia · Ireland · Italy · Japan · Jersey · Korea, Republic of · Latvia · Lithuania · Luxembourg · Malaysia · Malta · Mexico · Netherlands · New Zealand · Norway · Poland · Portugal · Romania · Singapore · Slovakia · Slovenia · South Africa · Spain · Sweden · Switzerland · Taiwan · Thailand · United Arab Emirates · United Kingdom · United States · Do I need an account to place an order?
Your Nudie Jeans account is generated automatically when you place your order. Via your account you can review your order.
We will process your name, address, telephone number and email address in order to be able to administer your orders. You have the right to review your personal details. Should they be wrong, incomplete or irrelevant, you have the right to demand the files be corrected or deleted.
In case of attempted fraud, the personal details will be given relevant authorities.
How do I know that my order went through?
When you place an order at nudiejeans.com an order summary will be sent to your email address.
When you order is confirmed and ready to shipped out, we send you an order confirmation with a tracking number. The order confirmation is also your receipt so please keep it for future reference.
Trouble finding emails from us? Please check your spam folder. Still nothing? Don't hesitate in contacting [email protected]
What is your return policy?
When you have received your order you have 14 days to return it back to our warehouse in Sweden. It's important that you return your product in the same condition you received it. This means labels still attached, and no visible wear marks. Use the return form you got with the delivery, follow the instructions and send it along to our warehouse address below:
Nudie Jeans Marketing AB
c/o Korallen AB
Ålandsgatan 10
50441 Borås
Sweden
You leave the customs invoice to the courier and put the return form in the package.
All returns are processed within 5 business days from the day it reaches our warehouse in Sweden. Your Online Shop orders can't be returned at a Nudie Jeans supplier. Underwear is non-returnable and return shipping fee will not be refunded. Return handling might take longer during periods of sales and public holidays.
Can I exchange an item?
If you purchased a product from nudiejeans.com and you are not satisfied for any reason, return it to us, unused and in the condition you received it, within 14 days. You can exchange items for different size and color within the same price range as the product you return. Your exchange order is sent back to you free of charge.
Can I return the goods in a physical store?
Products purchased from a physical shop should be returned to the original place of purchase. All orders purchased at www.nudiejeans.com has to be returned back to our warehouse in Sweden.
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