Nudie Jeans Help Center
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What can we help you with?
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Faq.
Fits & Products.
- Are you discontinuing Fearless Freddie?
- When can I wash?
- What size should I order?
- Do you have womens jeans?
- How would you describe a tight fit?
- Are your jeans unisex?
- How would you describe a slim fit?
- How would you describe a regular fit?
- Are your jeans vegan?
- What fit is Hightop Tilde?
- What fit is Skinny Lin?
- What fit is Tight Terry?
- What fit is Lean Dean?
- What fit is Thin Finn?
- What fit is Grim Tim?
- What fit is Breezy Britt?
- What fit is Dude Dan?
- What fit is Steady Eddie II?
- What fit is Sleepy Sixten?
- What is the difference between Jonas and Jonis?
- What material are your shirts made of?
- Do you have sweatshirts in the assortment?
- Do you have knits in the assortment?
- What are your jackets made of?
- Does the denim jackets come in dry denim, black denim and pre-washed denim?
- What leather do you use?
- Do your products contain nickel?
- What are the inspiration for Nudie Jeans Canvas?
- What is the difference between the canvas fits?
- What fit is Slim Adam?
- What fit is Regular Anton?
- Are all Canvas made of the same fabric?
- Can you make me a pair of shorts?
- Do you sell shorts?
- What is a good alternative to High Kai?
- What is a good alternative to Pipe Led?
- What is a good alternative to Loose Leif?
- What is a good alternative to Big Bengt / Sharp Bengt?
- What is a good alternative to Steady Eddie?
- What is a good alternative to Slim Kim?
- What is a good alternative to Slim Jim?
- What is a good alternative to Brute Knut
- What is a good alternative to Straight Alf?
- What is a good alternative to Tube Tom?
- What is a good alternative to Tape Ted?
- What is a good alternative to Long John?
- What is a good alternative to Hank Rey?
- What is a good alternative to Bootcut Eddy?
- What is a good alternative to Bootcut Ola
- Which size should I get for my gloves?
- Which size should I get for my belt?
Ordering & Payment.
- I didn't get an order or shipping confirmation?
- How will you handle my personal data?
- Why isn't my payment accepted?
- What are your general terms & conditions?
- How does it work with tax deduction?
- What is your accessibility?
- I can't place an order?
- How do I know if my order went through?
- How do I pay for my order?
- How do I enter my phone number at checkout?
- How much is the shipping cost?
- Do I need an account to place an order?
- What is your privacy policy?
- How can I get all my data removed from your systems?
- What is your cookie policy?
- How long is a store credit valid for?
- Can I purchase a gift card online?
- Is the item available in any of your stores?
- How long is a gift card valid for?
- Which payment methods are accepted in your stores?
- I have a voucher code, how can I use it?
Shipping.
Returns.
- How do I return my order?
- Do you offer free returns?
- I lost my return documents, can I still return?
- The return period is over. Can I still return it?
- Where is my refund?
- I have a complaint, what can I do?
- Can I return items bought at sale?
- Can I exchange for another size?
- How to return with UPS?
- Can I return or exchange my online order in-store?
- Can I combine several orders in one return?
- Can I send back an order using a different courier?
- Can I return items bought in any Nudie Jeans store worldwide?
- I have a problem with my jeans, what should I do?
Repair service.
- How do I get my Nudie Jeans repaired for free?
- What does lifetime repair mean?
- Do you repair all Nudie Jeans no matter where they're bought?
- Is the repair service free of charge?
- What's the waiting time for repairs?
- Can I get my Nudie Jeans hemmed for free?
- Where can I get my jeans repaired?
- Should I make an appointment to get my jeans repaired?
- Can I send in my jeans for repair?
- Do you repair broken buttons?
- When is my repair done?
- Do you repair broken zippers?
- Do you repair jeans from other brands?
- Can I leave more than one pair at a time for repair?
- Do the jeans needs to be washed before handling them in?
- Do you repair every area of the jean?
- Can I alter my jeans at your Repair Shops?
- Do the outlets offer the repair service as well?
- How does the repair service work and why do you offer it?
- Do you offer same day repair?
- What's a mobile repair station?
- Do other retailers who sells Nudie Jeans also do repairs?
- How many jeans in total have you repaired?
- When did the Repair program started?
Re-use.
- What's your trade-in discount?
- Can I send in an old pair of Nudie Jeans to be recycled?
- Can I trade in an old pair of jeans and get 20% discount on a new pair?
- How many jeans have you collected within the Reuse program?
- When did you start your Reuse program?
- What happens to my old jeans that are handed in to the Repair Shops?
Sustainability.
- What is Tencel®️ made of?
- What is Lyocell /Tencel®️?
- Where do your buttons, rivets, thread and other materials come from?
- What does sustainability mean to Nudie Jeans?
- Is there a difference between Organic and Fairtrade cotton?
- What is vegetable-tanned leather?
- Where does the leather come from?
- Where does the cotton you use in your products come from?
- Do you use certified cotton in all your products?
- Do you use recycled cotton?
- What is Fairtrade cotton?
- What is organic cotton?
- Which of your products are better from an environmental standpoint?
- Do you have a sustainability report?
- What chemicals do you use?
- What kind of dye do you use? Is the dye certified organic?
- What is Jacron and how do you use it?
c/o Nudie Jeans.
Denim Knowledge.
- How should I wash my jeans?
- How should I wash my black jeans?
- What is dry bleeding or dry crocking?
- I don't want to wash my jeans yet, what can I do to keep them fresh?
- What is indigo?
- What is selvage?
- What is dry denim?
- How do I best store my denim?
- How can I avoid crotch rips?
- What is a left hand twill?
- What is a right hand twill?
- What is a broken twill?
- My jeans shrunk, what can I do?
- What is ounce/oz?
- What is comfort stretch?
- What is honeycombs?
- What is power stretch?
- What is crosshatch?
- What is ring spun?
- What is an open end construction?
- What is warp and what is weft?
- What is a replica?
- What is a cast?
- What is overdyed fabric?
- Can you help me re-dye my black jeans?
- What is scraping?
- What does the process rinse mean?
- Are your jeans sanforized?
- What is stonewash?
- What is a tint?
- What is a rigid material?