Welcome to our Help Center! Write your question to the right and hopefully your answer will appear.
Or just scroll down to the FAQ.
Faq.
Fits & Products.
Ordering & Payment.
- Do I need an account to place an order?
- I am placing an order to a non-EU country, does the price at checkout include customs, duties and/or taxes?
- Can I purchase a gift card online?
- Is the item available in any of your stores?
- How do I know if my order went through?
- How does it work with tax deduction?
- How do I enter my phone number at checkout?
- Why isn't my payment accepted?
Shipping.
Returns.
Repair service.
- Do you offer free repairs?
- Do you repair all Nudie Jeans no matter where they're bought?
- What's the waiting time for repairs?
- Where can I get my jeans repaired?
- Can I get my Nudie Jeans hemmed for free?
- Can I send in my jeans for repair?
- Do you repair broken zippers?
- Do you repair jeans from other brands?
Re-use.
c/o Nudie Jeans.
Denim knowledge.
COVID-19 Information.
Contact us.
Can I get my Nudie Jeans hemmed for free?
Yes! As a part of our repair service, you can get your Nudie Jeans hemmed for free at any of our Nudie Jeans Repair Shops or at a selection of our Repair Partners. It doesn't matter when or where the jeans were bought and you don't need a receipt.
Due to hygienic reasons, we will only accept freshly washed jeans.