Welcome to our Help Center! Write your question to the right and hopefully your answer will appear.
Or just scroll down to the FAQ.
Faq.
Fits & Products.
Ordering & Payment.
- How do I enter my phone number at checkout?
- Is the item available in any of your stores?
- I can't place an order?
- What payment methods do you accept?
- I placed a successful order, why haven't I received a confirmation email?
- Why isn't my payment accepted?
- What is Nudie Jeans’s policy on confidentiality?
- Can I purchase a gift card online?
Shipping.
Returns.
Repair service.
- Do you offer free repairs?
- Do you repair all Nudie Jeans no matter where they're bought?
- What's the waiting time for repairs?
- Can I get my Nudie Jeans hemmed for free?
- Where can I get my jeans repaired?
- Can I send in my jeans for repair?
- Do you repair jeans from other brands?
- Do you repair broken zippers?
Re-use.
c/o Nudie Jeans.
Denim Knowledge.
COVID-19 Information.
Can I get my Nudie Jeans hemmed for free?
Yes! As a part of our repair service, you can get your Nudie Jeans hemmed for free at any of our Nudie Jeans Repair Shops or Repair Partners. It doesn't matter when or where the jeans were bought and you don't need a receipt.
Due to hygienic reasons, we will only accept freshly washed jeans.