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Or just scroll down to the FAQ.
Fits & Products.
Ordering & Payment.
- How long is a store credit valid for?
- I can't place an order?
- What payment methods do you accept?
- Can I purchase a gift card online?
- Why isn't my payment accepted?
- How does it work with tax deduction?
- How do I know if my order went through?
- I am placing an order to a non-EU country, does the price at checkout include customs, duties and/or taxes?
- Do you offer free repairs?
- Do you repair all Nudie Jeans no matter where they're bought?
- What's the waiting time for repairs?
- Can I get my Nudie Jeans hemmed for free?
- Where can I get my jeans repaired?
- Can I send in my jeans for repair?
- Do you repair jeans from other brands?
- Do you repair broken zippers?
c/o Nudie Jeans.
Can I return or exchange a Nudie Jeans item I purchased at another retailer?
We are unable to accept items purchased at other retailers as these items are subject to the retailers’ own return and exchange policies. Instead we ask you to reach out to the retailer who sold you the item to discuss returning or exchanging it.