Welcome to our Help Center! Write your question to the right and hopefully your answer will appear.
Or just scroll down to the FAQ.
Fits & Products.
Ordering & Payment.
- How do I enter my phone number at checkout?
- Is the item available in any of your stores?
- I can't place an order?
- What payment methods do you accept?
- I placed a successful order, why haven't I received a confirmation email?
- Why isn't my payment accepted?
- What is Nudie Jeans’s policy on confidentiality?
- Can I purchase a gift card online?
- Do you offer free repairs?
- Do you repair all Nudie Jeans no matter where they're bought?
- What's the waiting time for repairs?
- Can I get my Nudie Jeans hemmed for free?
- Where can I get my jeans repaired?
- Can I send in my jeans for repair?
- Do you repair jeans from other brands?
- Do you repair broken zippers?
c/o Nudie Jeans.
Do you offer free repairs?
Every pair of Nudie Jeans comes with a promise of free repairs. We repair any broken area of the jeans and you can repair them as many times as needed, no matter when or where they were bought.
Due to hygienic reasons, we will only accept newly washed jeans.
Find your closest Nudie Jeans Repair Shop or Repair Partner here.