Skip to content

Welcome to our Help Center! Write your question to the right and hopefully your answer will appear.

Or just scroll down to the FAQ.

How long will it take before I receive a refund?

We aim to process returns within 10 business days from the day of receiving them. You will be notified by email once the return is complete.
When your return has been processed your funds will settle within 2-5 business days if the payment was made by credit/debit card and within one day if paid with PayPal. If you made your purchase with Klarna invoice an updated invoice will be sent once the return has been processed.

Please note that during busy periods, for example during sales, return handling might take a little longer.