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Fits & Products.
Ordering & Payment.
- Why isn't my payment accepted?
- What is your accessibility?
- What is Nudie Jeans’s policy on confidentiality?
- Do I need an account to place an order?
- I am placing an order to a non-EU country, does the price at checkout include customs, duties and/or taxes?
- Can I purchase a gift card online?
- How do I enter my phone number at checkout?
- Is the item available in any of your stores?
- Do you offer free repairs?
- Do you repair all Nudie Jeans no matter where they're bought?
- What's the waiting time for repairs?
- Where can I get my jeans repaired?
- Can I get my Nudie Jeans hemmed for free?
- Can I send in my jeans for repair?
- Do you repair jeans from other brands?
- Do you repair broken zippers?
c/o Nudie Jeans.
I have a complaint, what can I do?
Contact our Customer Care team and explain the issue as detailed as possible. Please also provide us with the associated order number together with pictures of the defect area. We're happy to look into the matter so we can resolve the issue.
Please note that if you bought your item at another retailer you will need to contact them as all claims need to go through the original place of purchase.