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Welcome to our Help Center! Write your question to the right and hopefully your answer will appear.

Or just scroll down to the FAQ.

I have a complaint, what can I do?

Contact us at Customer Care and explain the issue as detailed as possible. Please also provide us with the associated order number together with pictures.
We're happy to look into the matter to understand more.

If you bought your jeans at a one of our retailers you will need to contact them as all claims need to go through the original place of purchase.