Welcome to our Help Center! Write your question to the right and hopefully your answer will appear.
Or just scroll down to the FAQ.
Fits & Products.
Ordering & Payment.
- Do I need an account to place an order?
- I am placing an order to a non-EU country, does the price at checkout include customs, duties and/or taxes?
- Can I purchase a gift card online?
- Is the item available in any of your stores?
- How do I know if my order went through?
- How does it work with tax deduction?
- How do I enter my phone number at checkout?
- Why isn't my payment accepted?
- Do you offer free repairs?
- Do you repair all Nudie Jeans no matter where they're bought?
- What's the waiting time for repairs?
- Where can I get my jeans repaired?
- Can I get my Nudie Jeans hemmed for free?
- Can I send in my jeans for repair?
- Do you repair broken zippers?
- Do you repair jeans from other brands?
c/o Nudie Jeans.
What is c/o Nudie Jeans?
c/o Nudie Jeans is our membership program. As a member of c/o Nudie Jeans you will receive offers and benefits including free repairs, a 20% trade-in discount, an extended return window, exclusive access to products and also exclusive invitations to events - to name only a few! When becoming a member you also become a subscriber of our newsletter where we will keep you updated with seasonal campaigns, special drops, our sustainability work – and much more! You can change your preferences on which emails you'd like to receive or unsubscribe from at any time and still remain a member.
You are welcome to join here.
If you're curious and want to know more, contact our Customer Care team and we will tell you all about it.