Welcome to our Help Center! Write your question to the right and hopefully your answer will appear.
Or just scroll down to the FAQ.
Fits & Products.
Ordering & Payment.
- Do I need an account to place an order?
- I am placing an order to a non-EU country, does the price at checkout include customs, duties and/or taxes?
- Can I purchase a gift card online?
- Is the item available in any of your stores?
- How do I know if my order went through?
- How does it work with tax deduction?
- How do I enter my phone number at checkout?
- Why isn't my payment accepted?
- Do you offer free repairs?
- Do you repair all Nudie Jeans no matter where they're bought?
- What's the waiting time for repairs?
- Where can I get my jeans repaired?
- Can I get my Nudie Jeans hemmed for free?
- Can I send in my jeans for repair?
- Do you repair broken zippers?
- Do you repair jeans from other brands?
c/o Nudie Jeans.
Where can I get my jeans repaired?
You can get your Nudie Jeans repaired for free in any of our Nudie Jeans Repair Shops. If you don't live close to any of them you can always try to catch our mobile repair station that travels around the world making repairs on spot.
Access the schedule here
As a C/O member, you're also eligible for a free repair kit. You can order one here and give your Nudie Jeans some TLC yourself.
*Please note we're currently out of stock of the Repair Kit. But it will be restocked shortly.