Welcome to our Help Center! Write your question to the right and hopefully your answer will appear.
Or just scroll down to the FAQ.
Fits & Products.
Ordering & Payment.
- How long is a store credit valid for?
- I can't place an order?
- What payment methods do you accept?
- Can I purchase a gift card online?
- Why isn't my payment accepted?
- How does it work with tax deduction?
- How do I know if my order went through?
- I am placing an order to a non-EU country, does the price at checkout include customs, duties and/or taxes?
- Do you offer free repairs?
- Do you repair all Nudie Jeans no matter where they're bought?
- What's the waiting time for repairs?
- Can I get my Nudie Jeans hemmed for free?
- Where can I get my jeans repaired?
- Can I send in my jeans for repair?
- Do you repair jeans from other brands?
- Do you repair broken zippers?
c/o Nudie Jeans.
Where can I get my jeans repaired?
You can get your Nudie Jeans repaired for free in any of our Nudie Jeans Repair Shops. If you don't live close to any of them you can always try to catch our mobile repair station that travels around the world making repairs on spot.
Access the schedule here
As a C/O member, you're also eligible for a free repair kit. You can order one here and give your Nudie Jeans some TLC yourself.
*Please note we're currently out of stock of the Repair Kit. But it will be restocked shortly.