Skip to content

Welcome to our Help Center! Write your question to the right and hopefully your answer will appear.

Or just scroll down to the FAQ.

Contact us.

Why isn't my payment accepted?

Nudie Jeans reserves the right to check the validity of the credit or debit card, its credit status in relation to the order value and whether the address data that you have provided correlates with the address data of the credit or debit card. Nudie Jeans may refuse orders depending on the result of these controls.

It is advisable to make sure that you have sufficient funds on your credit or debit card before you place your order. Also, credit card companies may block foreign and/or online purchases for security reasons, so you may need to contact your credit card company and ask them to remove such blocks if applicable.