Welcome to our Help Center! Write your question to the right and hopefully your answer will appear.
Or just scroll down to the FAQ.
Fits & Products.
Ordering & Payment.
- Do I need an account to place an order?
- I am placing an order to a non-EU country, does the price at checkout include customs, duties and/or taxes?
- Can I purchase a gift card online?
- Is the item available in any of your stores?
- How do I know if my order went through?
- How does it work with tax deduction?
- How do I enter my phone number at checkout?
- Why isn't my payment accepted?
- Do you offer free repairs?
- Do you repair all Nudie Jeans no matter where they're bought?
- What's the waiting time for repairs?
- Where can I get my jeans repaired?
- Can I get my Nudie Jeans hemmed for free?
- Can I send in my jeans for repair?
- Do you repair broken zippers?
- Do you repair jeans from other brands?
c/o Nudie Jeans.
Will you be getting more stock?
We do our best to restock popular items however, in the case of limited editions this is not always possible. We currently don't have a 'notify me'-service available to let you know when an item is back in stock. But if you would like to ask about a product, size or color that is not shown, please contact our customer care team.